Last Updated: 01/11/2025
Your privacy matters to us. This Privacy Policy explains how Herbs of Éire collects, uses, and protects your personal information when you visit our website, purchase products, or join our courses.
By using our website or services, you agree to the practices described in this Policy.
1. Information We Collect
Information You Provide Directly
We collect personal information when you:
- Sign up for a course
- Purchase a product
- Subscribe to our newsletter
- Contact us through email or forms
This information may include:
Name
Email address
Billing/shipping address
Payment details (processed securely by third-party payment providers)
Any information you voluntarily provide (e.g., questions or comments)
We do not store your full payment card details. These are handled securely by payment processors such as Stripe, PayPal, or others.
2. Automatically Collected Information
When you use our website, some data is collected automatically, such as:
- IP address
- Browser type
- Device information
- Pages you visit
- Cookies (to improve your website experience)
You can disable cookies through your browser settings if you prefer.
3. How We Use Your Information
We use your information to:
- Process orders and deliver products
- Provide access to courses
- Send important emails about your purchase or account
- Share updates, newsletters, and promotions (only if you choose to subscribe)
- Improve our website, course experience, and customer support
- Maintain records for legal and administrative purposes
We only use your information for the purposes you expect.
4. Sharing Your Information
We do not sell or trade your personal information.
We only share your data with trusted third parties when necessary to run our business, such as:
Payment processors (e.g., Stripe, PayPal)
Website hosting platforms
Email service provider
Course platform
Delivery and shipping services
These third parties are required to keep your information secure.
5. How We Protect Your Information
We take care to keep your information safe by:
Using secure hosting and encrypted connections (HTTPS)
Limiting access to authorised team members
Working with reputable service providers
Following standard data protection practices
However, no online transmission is ever 100% guaranteed, so we cannot promise absolute security, though we do our best.
6. Your Rights (Under GDPR)
Because our business is based in Ireland, you have the right to:
Access the personal data we hold about you
Request corrections to inaccurate information
Ask for your data to be deleted (“Right to be forgotten”)
Request a copy of your data
Withdraw consent for marketing at any time
Object to how your data is used
To exercise any of these rights, email us at [email protected]
7. Email Marketing
If you subscribe to our newsletter or opt in to receive updates:
We may send you herbal teachings, recipes, product updates, course announcements, and occasional offers.
You can unsubscribe anytime by clicking the link at the bottom of our emails.
We never add you to marketing emails without your permission.
8. Course Platforms & Community Spaces
If you participate in course discussions, group chats, or community forums:
Any information you choose to share is visible to others in the group.
Please share only what you feel comfortable with.
We may moderate or remove content that is harmful, offensive, or inappropriate.
Your course login details must be kept private and not shared.
9. Children’s Privacy
Our website, products, and courses are not directed at children under the age of 16.
10. How Long We Keep Your Information
We retain personal information only as long as necessary to:
Provide services
Meet legal requirements
Resolve disputes
Maintain business records
You may request deletion at any time.
11. Links to Other Websites
Our website or course may link to other websites. We are not responsible for the privacy practices or content of external sites. Please read their policies separately.
12. Changes to This Policy
We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements. The updated date will always appear at the top of the page.
Continued use of our site signifies acceptance of any changes.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: